Standard Chartered Bank


The project

Establish context for the rollout of the Wholesale Bank Customer Service Strategy.

The objective

Ensure business leaders from 20 countries embrace and take ownership of a strategy in which they had no part in developing.

“By opening our minds to the differences in thinking styles and applying their collaborative techniques to our discussions, Q3global ensured the meeting resulted in tangible plans and clarity of purpose that surpassed anything that I had previously experienced.”

Group Head, FX, MM & Loan Processing Standard Chartered Bank